Grand Debuts LG Appliances, Interactive Training Center

This was a big week for Grand Appliance and TV. We simultaneously unveiled our new interactive training center and introduced a new brand, LG Appliances, to the entire sales staff.

Grand Training Center

Grand is truly putting its money where its mouth is with a brand new, state-of-the art training center at its corporate headquarters in Zion. We regularly claim to have the best sales, delivery, installation and customer service personnel in the industry and training is a HUGE part of that.

Entry to Training Center

Entry to Training Center

The new training center gives us a place to conduct centralized training for all of our employees in both classroom and hands-on formats. For classroom learning, we have enough space for 20-25 students seated at tables in the room. For audio visual aides, we’ve installed a 110″ projection screen, 1080p HD projector and premium surround sound system with in-ceiling speakers and two in-wall subwoofers. Both the projector and the screen recess up into the ceiling when not in use for a cleaner look.

Training Room AV

Training Room AV

Our expert custom AV team installed all the gear along with a sophisticated control system that drops the screen, drops the projector, dims the lights and sets all the inputs with just one click on the remote. The control system is a Universal Remote Control Total Control solution, which can control just about everything in your home or office from a remote control, smartphone or tablet.

For hands-on training, we have a fully functional appliance suite complete with a washer, dryer, under-counter beverage fridge, range, over-the-range-microwave, dishwasher, under-counter ice-maker and counter-depth refrigerator with ice and water dispenser. Everything is fully installed and live so salespeople can see and test the appliances themselves. We also have additional live hookups so our delivery and install teams can learn all proper techniques for delivering and installing the products we sell.

Live Kitchen

Live Kitchen

Introducing LG Apliances!

When our customers speak, we listen. We started hearing more and more customers ask for LG appliances so we decided to do our homework.

We don’t take adding a new brand lightly. Our business is based on building lifetime relationships with customers through competitive pricing and superior customer service. As such, we look for brands with a strong reputation, high-value product mix and a commitment to customer satisfaction. We found LG to be perfect fit and are proud to add them to our floor.

Grand will carry the full LG line including refrigerators, ranges, microwaves, washers, dryers and dishwashers. Product has begun rolling out to Grand stores and our salespeople have had plenty of hands-on experience and training with LG’s factory trainers in the sales center. Click here to see our selection in person at a store near you.

LG Sales Training in Action

LG Sales Training in Action

Here are just a few innovative LG appliances you’ll see on the floor at Grand.

LFX31945ST: 31 cubic foot French door fridge with door with Door-In-Door technology

How many times have you watched your kids open the refrigerator door and stand there gazing wide-eyed as cold air escapes? Wouldn’t it be great to give them easy access to all the things they consume most like milk, drinks, condiments and even small snacks like string cheese, yogurt, etc? Well look no further than LG’s LFX31945ST 31 cubic foot fridge with exclusive Door-In-Door technology. Available on select French door models, Door-In-Door technology allows you to access common items easily without fully opening the fridge.

See the pictures below. The top right side door is where all the magic happens. Pull the handle and the door opens like any other French door fridge. But push a little button hidden on the handle and you’ll open an outside door that reveals just the contents of the door bins. The doors bins are semi-enclosed to maintain temperature in refrigerator when the outer door is opened.

WT1101CW With Lid Open

WT1101CW With Lid Open

 

WT1101CW: 4.3 cubic foot HE top-load washer with front-mounted controls and Smart Diagnostics

 

Want a top-load washer but have trouble reaching or reading the controls on the back panel? Check out LG’s WT1101CW with industry-exclusive front-mounted controls. Everything is right up front in a simple, intuitive user interface that will simplify your laundry experience. If that’s not enough, WT1100CW also features rock solid direct drive motor protected by LG’s limited 10-year warranty and SmartDiagnosis, a web-enabled feature that helps you or a service center diagnose problems with your unit without a tech ever setting foot in your home.

LMH2016ST: 2.0 cubic foot over the range microwave with ExtendaVent technology

tc otr slide2

Profile View of LMH2016ST with ExtendaVent

Over-the-range microwaves with built-in ventilation are nothing new, but the concept has always been more about saving counter-top space than providing quality ventilation. Look at your microwave and you’ll see what I’m talking about. Chances are it only covers the two back burners of your range. The more frequently used front burners are exposed. Unless the smoke, steam and grease created by those burners makes a U-turn and exits through the vent, its going to rise freely and most likely end up on the face of your microwave, cabinet fronts and ceiling. Not so with ExtenaVent technology featured on select models like LG’s LMH2016ST. It features a slide-out vent for coverage of your entire range-top, not just the back burners.

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Viking Introduces D3 Appliance Line

Already a leading manufacturer of high end appliances, Viking continues to push the limits of innovation and design with its new D3 line of appliances. The D3 line features all the premium performance features you’d expect from Viking along with product customization options and lower pricing to make it the greatest consumer value in the luxury appliance segment.

The D3 line’s patent pending customization options include interchangeable knob and handle inserts that can match virtually any cabinetry finish or kitchen decor. Polished chrome inserts ship standard to match the stainless steel knobs and handles, but consumers can remove those inserts and replace with customized inserts to match their kitchen. Pre-finished wood inserts in popular colors are available to match most cabinets, but consumers can also purchase unfinished wood inserts that can be stained for an exact cabinetry match. For painted finished, consumers can purchase clear acrylic inserts that can be painted to match the color scheme in the room.

Just like all Viking appliances, D3 appliances are also available in 24 designer finishes. When you combine the design capabilities offered by custom color options and interchangeable knob and handle inserts you have an appliance line that offers flexibility unmatched by any manufacturer.

To help customers visualize all the different color and insert options, Viking has created a new D3 customization feature on its website. The tool allows consumers to change range colors and knob and handle inserts to view the available options. Click here to try it out yourself on a 30″ D3 gas range. 

We’ve started rolling Viking’s D3 line out at select locations, but it will soon be added to the floor lineup at all Grand stores. In the meantime, you can click here to view the full line on our website.

Bosch brings a new level of quiet to its industry leading dishwashers

Bosch Logo

Click to Browse Bosch Dishwashers on Grandapplianceandtv.com

According to Bosch, 38 percent of Americans feel the dishwasher is the noisiest product in their home. Bosch aims to reduce that number with its brand new line of dishwashers. Already well-known for quiet operation and incredible cleaning, Bosch has upped the ante with its new line claiming each dishwasher in the line will be quieter than any other similarly priced competitor.

To prove their claim, Bosch will publish sound ratings for each dishwasher in the line, which starts with the Ascenta Series at $549 and a sound rating of 50 decibels (dBA). The top of the line 800-Series Plus dishwashers rate at an incredible 39 dBA. To put that in perspective, the sound output doubles each time the decibel rating increases by three decibels. So the 800-Series Plus is almost four times quieter than the Ascenta series.

Features vary based on the series, but listed below are some common features in the Bosch dishwasher line that allow it to operate so quietly.

Three Level Insulation: Bosch blankets its dishwashers with three layers to dampen sound. The first is the stylish stainless steel wash tub. Second is a tar-like material called bitumen, which is baked onto the stainless tub. The third layer is a thick cotton blanket made of recycled jeans. Combined, these three layers do an outstanding job of absorbing sound and vibration created during the wash cycle.

Smart Spray Technology: Bosch divides the dishwasher into spray zones to aid in cleaning, efficiency and noise reduction. This ensures the spray will be focused on your dishes allowing Bosch dishwashers to clean effectively while using less water. In addition, focusing the spray on your dishes results in quieter clean because it doesn’t create additional sound by spraying against the stainless steel door and sides.

Disposal-Less Design: Many dishwashers include a noisy disposal that breaks down food particles in the dishwasher. Bosch has eliminated the disposal and replaced it with extremely high wash temperatures and a self-cleaning filter. The high heat wash breaks down food particles and disposes of them through the filter leaving your dishes ultra clean and 99.9 percent bacteria free.

Solid Molded Base: Bosch dishwashers feature a seamless, solid molded base and enhanced insulation to reduce vibration created during the wash cycle.

Brushless Motors: Bosch’s brushless dishwasher motors are virtually frictionless resulting in far less noise.

With its new line of dishwashers, Bosch has clearly continued to push the limits of engineering and design even further. To see these dishwashers in person, visit a Grand location near you and our knowledgeable sales associates will be happy to walk you through the different options. Click here to view a list of our locations.